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Terms & Conditions

General Terms and Conditions (GTC) of NOMOVO

1. Scope and Provider These General Terms and Conditions (GTC) apply to all purchases made on the NOMOVO2 website (www.nomovo2.com), operated by:

NOMOVO2, [Your Business Address], Italy.
📧 Email: info@nomovo.info

By placing an order, you accept these terms. We reserve the right to modify these terms at any time. The version in force at the time of purchase shall apply.

 

2. Ordering Process and Contract Conclusion

  • All product listings on our website are non-binding offers.

  • By completing the checkout process, you submit a legally binding purchase offer.

  • After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order.

  • A binding contract is concluded once we ship your order or send a shipping confirmation.

  • We reserve the right to refuse orders at our discretion.

 

3. Prices and Payment

  • All prices are displayed in EUR/USD and include applicable Italian VAT.

  • Shipping costs are calculated separately and shown at checkout.

  • We accept the following payment methods: ✅ Credit/Debit Cards (Visa, MasterCard, AMEX) ✅ PayPal ✅ Apple Pay / Google Pay

  • Payments must be made in full before order dispatch.

 

4. Shipping and Delivery

  • We ship internationally, with estimated delivery times varying by destination.

  • Shipping times provided on our website are estimates and not guarantees.

  • Delays due to customs or unforeseen circumstances are beyond our control.

  • Risk of loss transfers to the buyer once the package is handed over to the shipping carrier.

 

5. Return & Refund Policy

We offer a 14-day return policy, with the following conditions:

✅ Eligible Returns:

  • Items must be unused, unworn, and in their original packaging.

  • Customers must request a return authorization via support@nomovo2.com.

  • Returns must be shipped at the customer’s expense unless the product is faulty.

🚫 Non-Returnable Items:

  • Underwear and swimwear for hygiene reasons.

  • Personalized or custom-made items.

  • Items marked as "Final Sale".

🔄 Refunds:

  • Once we receive and inspect the returned item, we will issue a refund within 7-10 business days.

  • Refunds are processed to the original payment method.

📦 Exchanges:

  • Direct exchanges are not offered. Customers must return an item and place a new order.

 

6. Warranty and Liability

  • We warrant that our products are free from material defects at the time of shipment.

  • If you receive a defective item, contact us at  info@nomovo.info within 7 days of receipt.

  • Our liability is limited to the replacement or refund of the defective item.

  • We are not responsible for damages caused by improper use or normal wear and tear.

 

7. Intellectual Property

  • All website content, including images, text, and branding, is the property of NOMOVO.

  • Unauthorized reproduction, modification, or distribution is prohibited.

 

8. Governing Law & Dispute Resolution

  • These terms are governed by Italian law.

  • Any disputes shall be settled by the competent courts in Italy.

 

9. Contact Information

For any questions, please contact us at: 📧  info@nomovo.info

 

Last Updated: 01.04.2025

By purchasing from NOMOVO, you agree to these Terms and Conditions. We reserve the right to update them at any time.

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